Reference

Our Legal Terms and How They Protect Your Account

These terms set out how perima77 operates, what you agree to when you open an account, and how we handle your rights under the laws of your eligible region.

Jurisdiction-dependent accessAccount rights and obligationsDANA, OVO, GoPay payment rulesData handling and retentionContact and dispute paths
perima77 Our Legal Terms and How They Protect Your Account
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Keep Your Account Secure

Data We Collect and Why

We collect the information you provide at registration — name, contact details, and the wallet identifier linked to your DANA, OVO, or GoPay account — to verify identity and process payments. We do not sell this data to third parties.

Cookies and Session Tracking

Cookies keep your session active and let us serve the correct lobby for your region. You can manage cookie preferences in your browser settings. Disabling cookies may affect account login and payment confirmation flows.

Retention and Deletion

We retain account and transaction records for as long as required by applicable law in your eligible region.

How to Request Changes

To correct, access, or request deletion of your personal data, contact us via the email path listed above. Include your account ID.

LEGAL CONTACT PATHS

How to Reach Us on Legal or Account Matters

Team online

Live Chat Support

Reach our support team directly through the live chat window in your account dashboard. Available around the clock for account queries, legal clarifications, and payment disputes involving DANA, OVO, or GoPay.

Email for Formal Requests

Send formal requests — including data access, account closure, or policy questions — by email. We aim to respond within one business day. Include your account ID and the transaction reference for any payment-related matter.

Account Help Centre

The help centre inside your account covers common legal questions: how terms apply to your region, what identity checks we run, and how to request a copy of your account data or transaction history.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often about how our legal terms work, what your rights are, and how to act on them. If your question is not here, the support channels above are the fastest route to a real answer.

Yes. Access is only available where local law permits. Before opening an account, you are responsible for confirming that using our platform is allowed in your region. We do not make that determination for you.

Wallet details linked to your account — whether DANA, OVO, or GoPay — are deleted or anonymised after account closure, except where local law requires us to retain transaction records for a specified period.

Send a data access request by email with your account ID. We will provide a summary of the personal data we hold, including your registration details and transaction history, in line with applicable law in your eligible region.

We post any updated terms on this page before they take effect. Continuing to use your account after the update means you accept the revised terms. We recommend checking this page if you receive an update notification.

Contact support via live chat or email with your GoPay transaction reference before raising a dispute with your wallet provider. We can trace the transfer on our end and resolve most payment discrepancies directly.

Retention periods depend on the legal requirements of your eligible region. We do not keep data longer than required. Once the retention period ends, personal data is deleted or anonymised according to our data handling policy.